As a Royal Oak property owner, you may have experienced one of the difficult aspects of owning an investment property: the overly demanding renter. While most tenant complaints should be addressed in a productive and professional manner, you may come across a renter who tends to voice complaints about anything and everything and even put in unreasonable requests. If these complaints are all pointing to health problems, your tenant may be a hypochondriac, also known as somebody who deteriorates from illness anxiety.
A person with hypochondria is someone who experiences obsessive and negative thoughts about their own health. They typically have several concerns, do a great deal of reading and fact-finding on health-related topics, and may consider their surroundings as threatening or hazardous to their health. Many of their excessive or unreasonable complaints may originate from these behaviors and fears.
Dealing with a hypochondriac can a difficult process; they have a hard time managing their own urges and may seek constant reassurance about everything around them, which often takes the form of a complaint. They may continually ask you to tend to things for them, trying to acquire you as sort of coping mechanism for their anxieties.
The best way to handle a tenant with an anxiety issue is first, to validate that the home they have leased is properly maintained. Then, important to determine (and follow consistently) firm guidelines about when, where, and how frequently they can contact you. To manage repair requests and other complaints, it’s a good idea to have your renter to do so in writing. This will help by creating a paper trail of each complaint (and your response) in the event of a dispute and may even decrease the number of complaints they make.
Although difficult at times, it’s important to stay courteous and professional and to keep in mind that you are not obligated to come running every time your tenant asks. As long as you are assured that the Royal Oak rental property is being regularly and properly maintained, it’s best to inform the renter that you will handle the situation, but depending on what it is, that you probably look into it at a later date. You may also want to remind the tenant about any relevant lease terms, details that should explicate which duties have to do with the renter and which belong to the property owner to prevent disorder or false suppositions.
Handling difficult tenants can be on of the least delightful parts of being a landlord. Why not give the professional property managers at Real Property Management Silverstone deal with it for you? We will make certain that your property is regularly maintained to help alleviate any concerns. We will also manage tenant complaints, clarify and set lease terms, and handle communication between you and your renters in a professional and timely manner. By doing so, we’ll have you free to focus in on other things. Would you like to know more about how we can assist you? Please contact us online or call us at 586-992-6419 for more information.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
